Politique d’expédition

 

Processing Time

Orders are typically processed within 1–3 business days.

Processing times may be extended during:

• Peak seasons

• Promotions

• Holidays

Shipping Time

Estimated delivery times:

United States: [7–12 business days]

Rest of the World: [5–12 business days]

Delivery times may vary depending on your location.

Shipping Costs

Shipping costs are calculated at checkout unless stated otherwise.

We may offer:

• Free shipping promotions

• Flat-rate shipping

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

 

Delays

We are not responsible for shipping delays caused by:

• Carriers

• Customs clearance

• Incorrect address details

• Events outside our control

 

Incorrect Address

Please ensure your shipping details are accurate.

If an order is returned due to an incorrect address:

• Reshipping fees may apply

• Refunds may exclude shipping costs

 

Lost or Stolen Packages

We are not liable for packages marked as delivered by the carrier.

If your package is lost, contact us and we will assist in filing a claim.

 

Damaged Packages

If your order arrives damaged:

• Contact us within 48 hours

• Provide photos of the product and packaging